Manages client relationships and ensures successful engagement with Modern Health's mental health platform, providing support and coordination across employer accounts.

Manages client relationships and accounts for a mental health benefits platform, supporting employer clients with onboarding, retention, and success.

Responds to customer inquiries via chat, provides platform support, resolves user issues, and escalates complex problems to appropriate teams.

Manages customer relationships and ensures client satisfaction by addressing needs and driving retention across Latin American accounts.

Hosts and troubleshoots remote qualitative research interviews, manages technical platform issues, and ensures studies run smoothly for clients and internal teams.

Provides technical support and troubleshooting for Toast API integrations, managing customer escalations and vendor issues while documenting tickets and driving product feedback.

Provides technical support to Lucid vehicle owners via phone, email, SMS, and chat while maintaining internal knowledge base documentation.

Provides technical support for API integrations, troubleshoots customer issues, manages escalations, and serves as primary contact for post-integration vendor problems.

Process medical record requests by taking calls from patients, insurance companies and attorneys while documenting information across multiple platforms.

Responds to customer inquiries about startup law and business formation with clear, written guidance while continuously learning and improving communication.

Provides multilingual customer support via email, phone, and social media while identifying upsell opportunities to enhance customer experience.

Handles incoming client emails and calls for employer plan sponsors, resolves issues using company policies, and escalates complex problems to management.

Handles customer inquiries via email, phone, and social media while identifying opportunities to recommend products that match customer needs.

Manages customer relationships and ensures client success across North and South American markets using English and Spanish.

Provides customer support to travelers using Distribusion's ground transportation marketplace platform.

Reviews and moderates social media content, enforcing community guidelines and managing user-generated posts in Spanish.

Handles customer inquiries via phone/email/chat, troubleshoots issues, and manages accounts receivable collections for an energy company.

Handles customer inquiries via Intercom, troubleshoots user issues, and escalates product feedback to ensure high satisfaction for Whop marketplace users.

Serves as first point of contact for customers via phone, chat, and email, helping them navigate loan applications and resolve issues.

Customer Success Associate handles customer inquiries across phone/chat/email, guides borrowers through loan applications, and resolves issues while building product expertise.